Privacy Policy

Contact Details

Please contact us if you have any questions or concerns. You can also contact us through the feedback form available on our Site.

Effective Date: April 01, 2026

Consent

By using our Site users agree that they consent to: the conditions set out in this Privacy Policy; and the collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy and Terms of Use. We will not collect any additional data beyond the data listed below.

Data we collect from you: first and last names, email addresses, phone numbers, comments/feedback on forms, membership enrollment dates, and payment details.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

Who We Share Personal Data With

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy. We use tools that are integrated to this site functional use, use as emailing, user authentication, and analytical tracking.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

• If the law requires it;
• If it is required for any legal proceeding;
• To prove or protect our legal rights; and
• To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How We Protect and Store Your Personal Data

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.

User data will be stored until the purpose the data was collected for has been achieved. Data collected on this website is intended for the business's communication and marketing purposes (not clinical). We make efforts to choose Canadian hosting whenever possible; however, any personal data a user chooses to provide on this site is not guaranteed to be stored within Canada.

Minors

This site is not intended for minors. Any concerns regarding a minor access the site or providing their data, please immediately contact our privacy office.

How to Access, Modify, Delete, or Opt Out the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is relating to the user's browsing experience and function. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience or ability to use functional features.

We use the following types of cookies on our Site:

• Functional cookie (lowPower) — Set by middleware on every request. Detects low-power devices to adjust site rendering. Value is "0" or "1". This is a functional/technical cookie, not a tracking cookie.
• Authentication cookies — Convex Auth which sets session cookies for users who sign in to the members/coaching portal. These are strictly functional (session management).

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates.